Culture over experience!
What does “culture over experience” mean?
When Mom and Dad opened the restaurant, they had little to no experience in the food business. What they did have was a fresh product and a genuine passion for serving others. They instilled in us, from a young age, the belief that putting others’ needs before our own will always be the answer.
That lesson became the foundation of the Seven Brothers way.
At Seven Brothers, we hire culture before experience. You are now a part of the family, which means we believe you already belong to our culture. To help define what that culture looks like, we’ve narrowed it down into our Mission, Values, and our Five Keys to Success.
The “LEGS” we stand on!!
Our Family Story
Mom and Dad always dreamt that all of us boys could grow up working a family business.
When they bought the restaurant in 2009 we all thought they were crazy. But, as we started to see the vision of our parents, we slowly began to understand that it wasn’t just about the amazing burgers and delicious food. It was about the people and sharing a piece of happiness with them along with our family lifestyle.
We built the business on the belief that good food with overwhelming service creates an undeniable, sought-after connection with people.
Our Mission
“Your happiness always.”
Our mission statement came to life, centered around our core beliefs of Jesus Christ and his teachings.
We are dedicated to creating an environment of service. Growing up Mom and Dad were famous for saying “it’s not about you, it never has been and never will be.” A constant reminder to put other needs before our own.
We believe you must take time to make time, and that is as true to our customers, as it is to our team members.
Our Values
Christ-Centered
Family Focused
Passionate about making mind-blowing FOOD!
These values help us define our cultural structure. Christ-Centered, Family Focused, and Mind-Blowing Food keep us centered and laser-focused on our mission and true purpose. We are not in the business of burgers, we are in the business of changing lives, changing hearts, and creating moments of happiness!
THE “5” FIVES
The key to SUCCESS and ACCOUNTABILITY.
We believe there is “5” areas in the restaurant, that when delivered correctly, you can one hundred percent guarantee that each customer will have an unbelievable experience, creating a feeling!
These are the “5” fives…
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1. FOOD
We use nothing but the best, fresh quality ingredients, never-ever frozen meat ( no antibiotics, no hormones) freshly baked buns, clean organic vegetables, and hand-sliced potatoes. We demand quality in every bite, right down to the hand-torn lettuce.
Like dad always saids, “If it's NOT PERFECT it's NOT WORTH IT…THROW IT OUT!”
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2. SERVICE
Aloha means Love, Peace, and Compassion.
We serve with the hope that each customer feels welcomed, wanted, and needed.
There is something about a helping hand, a friendly smile, or a sincere “ALOHA” that makes all the difference.
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3. SPEED
In today’s world, the food business continues to progress with faster and faster food. We push for Speed with care. Making Speed a priority, but not overpowering the quality of the food.
Our first priority will always be quality over everything.
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4. CLEANLINESS
Appearance is always the first thing that is judged. We want to make sure the cleanliness of the restaurant, from the dining room floors, to the kitchen equipment, to the seats where they sit and the table where they eat, scream CLEAN, CLEAN, CLEAN to the core!!!
Like mom always used to say, “clean, until you can eat off the floor.”
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5. FEELING
Everyone is in search to FEEL something. When we do our part producing quality mind-blowing food, service beyond expectation, Speed with care, and cleanliness to the core, people will inevitably FEEL that FEELING of undeniable happiness!
Every customer
has a story…
create the feeling!
It’s always about the customers needs.
Our number one goal is to keep the customers needs at priority level. When working, we always want to look through the customers eyes to make sure their experience is explosive! The “5” five, our story, mission and values create a measuring system that allows us to stay accountable to that goal!
