Welcome to Seven Brothers Training

Welcome to the Seven Brothers family.

This training is designed to introduce you to who we are, how we work, and what excellence looks like at Seven Brothers. Whether this is your first job or you’ve worked in restaurants before, our standards, culture, and expectations matter because they are what make Seven Brothers special.

This course will guide you through the principles that every team member is expected to know, understand, and live out on every shift.

What Are the Five 5’s?

At Seven Brothers, everything we do is built around what we call The Five 5’s:

1. Food

2. Service

3. Speed

4. Cleanliness

5. Feeling

These five areas define success in our restaurants. They are not suggestions they are the standard.

Every decision you make on shift, every interaction with a guest, and every task you complete connects back to the Five 5’s.

Why the Five 5’s Matter

Guests don’t just come to Seven Brothers for food they come for an experience.

The Five 5’s ensure that:

• Our food is made correctly, consistently, and with pride

• Every guest feels welcomed, respected, and valued

• Orders are completed with urgency and purpose

• Our restaurants are clean, safe, and inviting

• Guests leave feeling better than when they arrived

When we execute all five at a high level, we don’t just meet expectations — we exceed them.

Missing even one of the Five 5’s affects the entire experience.

How This Course Works

This course is broken into five chapters,, one for each of the Five 5’s:

• Chapter 1: Food – What quality looks like and how we protect it

• Chapter 2: Service – How we interact with guests and teammates

• Chapter 3: Speed – Working with urgency without sacrificing quality

• Chapter 4: Cleanliness – Maintaining a safe, professional environment

• Chapter 5: Feeling – Creating an experience guests want to come back to

Each chapter includes:

• Training content and videos

• Clear expectations and examples

• A short knowledge check at the end

You must complete each chapter in order before moving on to the next.

Your Responsibility

This training is not just something to “get through.”

It is your responsibility to:

• Watch the videos carefully

• Read all information

• Take the quizzes seriously

• Ask questions if something is unclear

What you learn here will be applied on the floor ,every shift, every day.

Our Commitment to You

At Seven Brothers, we believe in:

• Training people the right way

• Supporting our team

• Holding each other accountable

• Growing together

If you commit to the Five 5’s, we commit to helping you succeed.

Let’s Get Started

When you’re ready, begin Chapter 1 – Food.

This is where everything starts.